Appalachian Contracting Services

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14 Questions To Ask Your Builder

  1. Do you have three or more years homebuilding experience?

  2. Have you passed a building contractor's exam?

  3. Can you provide 14 written references including financial institution, home owners, trade contractors, material suppliers and other CPHBs?

  4. Do you maintain appropriate insurance coverage including builder's risk, general liability and other insurances as required by law, such as worker's compensation?

  5. Do you build to performance standards set forth in the Homeowner Handbook or an equivalent?

  6. Do you offer an approved limited warranty?

  7. Is your main source of income from homebuilding?

  8. Do you complete 16 hours of continuing education annually?

  9. Do you offer mandatory binding arbitration and abide by The Housing Institute's dispute resolution process?

  10. Do you allow home inspections?

  11. Are you a member of your local home builders association and abide by the National Association of Home Builders' Code of Ethics?

  12. Do you utilize a third-party vendor to conduct customer satisfaction surveys?

  13. Do you provide home buyers with written customer service procedures as outlined in the Homeowner Handbook or equivalent?

  14. Are you a Certified Professional Home Builder?



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